Thank you so much for your feedback, we truly appreciate it! During our Semi-Annual Sale we received the highest amount of online orders we ever have in company history. Our Warehouse did their best to work overtime and get these orders out as efficiently as possible. However, with the extremely large influx of orders, the shipment process was delayed a bit. We sincerely apologize for any inconvenience this may have caused for you. We are constantly working to improve the communication between the company and our customers. We are very grateful to be able to get feedback on anything we can improve on! Please feel free to reach out to firstname.lastname@example.org
if you have any more questions or concerns. Thank you so much for your understanding.
Fayettechill Customer Service,